What is a Competitor Analysis Framework: Complete Guide with Templates

Updated on: 10 September 2024 | 14 min read
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Understanding your competitors is a key part of building a successful business strategy. A competitor analysis framework helps you do just that by providing a structured approach to evaluating your competition. It allows you to identify who your competitors are, what they’re doing well, where they’re falling short, and how you can position your business to stand out.

This guide will walk you through the basics of a competitor analysis framework, showing you why it’s important and how to use it effectively. By the end, you’ll have a clear understanding of how to analyze your competitors and gain valuable insights that can shape your business decisions. Additionally, you’ll find ready-to-use templates that will make the process easier and more organized.

What is a Competitor Analysis Framework?

A competitor analysis framework is a structured approach that helps you evaluate your competition in the market. It’s like having a roadmap that guides you through understanding who your competitors are, what strategies they use, and how they position themselves in the market. By following this framework, you can gather valuable insights that help you make better decisions for your own business.

At its core, a competitor analysis framework focuses on four key components:

  1. Identifying competitors: This involves recognizing both direct competitors (those offering similar products or services) and indirect competitors (those providing alternatives that fulfill the same customer needs).
  2. Assessing competitor strengths and weaknesses: Once you’ve identified your competitors, the next step is to evaluate what they do well and where they struggle. This helps you see where your business can compete or find opportunities to do better.
  3. Analyzing competitor strategies: Understanding how your competitors operate, such as their marketing tactics, pricing strategies, and customer engagement methods, allows you to learn from their successes and avoid their mistakes.
  4. Market positioning: Finally, you need to determine how your competitors are positioned in the market. Are they targeting premium customers, or are they competing on price? Knowing this helps you decide where your business fits in and how you can differentiate yourself.

Using a competitor analysis framework provides several benefits. It helps you stay informed about market trends, spot opportunities for growth, and make strategic decisions with confidence. Instead of guessing what your competitors are doing, you’ll have a clear understanding backed by data and analysis.

8 Types of Competitor Analysis Frameworks

There are several competitor analysis frameworks that businesses use to analyze competitors, each offering a different perspective on the competition. Here are some of the most commonly used types of competitor analysis frameworks:

1. SWOT analysis

SWOT analysis stands for Strengths, Weaknesses, Opportunities, and Threats. This competitor analysis framework helps you evaluate your competitors by identifying their internal strengths and weaknesses, as well as external opportunities and threats they face. It gives you a clear picture of where your competitors excel and where they might be vulnerable, which can help you find areas where your business can gain an advantage.

SWOT Analysis Template for Competitor Analysis Framework
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SWOT Analysis Template

How it helps:

  • Identifies key areas where competitors excel or struggle
  • Reveals opportunities and threats in the market
  • Provides a clear comparison between your business and competitors

2. Porter’s five forces

Porter’s Five Forces framework examines the competitive forces in your industry. It looks at five key areas: the threat of new entrants, the bargaining power of suppliers, the bargaining power of buyers, the threat of substitute products, and the intensity of competitive rivalry. This competitor analysis framework helps you understand the broader competitive environment and how these forces impact your business and your competitors.

Porter’s Five Forces Template for Competitor Analysis Framework
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Porter’s Five Forces Template

How it helps:

  • Analyzes the broader competitive environment
  • Highlights the forces that impact profitability in the industry
  • Helps anticipate potential challenges from new entrants or substitute products

3. Perceptual mapping

Perceptual mapping is a visual tool that helps you see how consumers perceive your competitors compared to your business. It plots competitors on a map based on factors like price, quality, or customer service. This competitor analysis framework helps you identify gaps in the market where your business can position itself to attract customers who may not be fully satisfied with the current options.

Perceptual Map Template for Competitor Analysis Framework
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Perceptual Map Template

How it helps:

  • Visually positions competitors based on consumer perceptions
  • Identifies market gaps and opportunities for differentiation
  • Helps refine your positioning strategy to attract targeted customers

4. BCG matrix (Boston Consulting Group matrix)

The BCG Matrix helps businesses categorize their products or services based on market growth and market share. It divides offerings into four categories: Stars, Cash Cows, Question Marks, and Dogs. This competitor analysis framework can also be applied to competitors to understand their product portfolio and strategic positioning.

BCG Matrix Template for Competitor Analysis Framework
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BCG Matrix Template

How it helps:

  • Assesses competitors' product portfolios and market positions
  • Helps you understand where competitors are investing their resources
  • Provides insights into potential growth areas and declining segments

5. Customer journey mapping

By analyzing competitors’ customer journey maps , you can identify how they engage customers at each stage, from awareness to post-purchase. This competitor analysis framework helps you spot opportunities to enhance your customer experience and gain a competitive edge.

Customer Journey Map for Competitor Analysis Framework
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Customer Journey Map

How it helps:

  • Analyzes how competitors engage customers at each stage of the journey
  • Identifies opportunities to enhance your customer experience
  • Helps differentiate your business by improving customer touchpoints

6. Strategic group analysis

Strategic group analysis categorizes companies within an industry into groups based on their similar strategies. These companies may share similar pricing models, product lines, target markets, or distribution methods. By analyzing these strategic groups, you can identify your direct competitors and understand their strengths, weaknesses, and positioning in the market. This competitor analysis framework helps you pinpoint the closest competitors and assess potential threats or opportunities based on the strategic moves of companies within the same group.

Strategic Group Analysis for Competitor Analysis Framework
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Strategic Group Analysis

How it helps:

  • Identifies strategic patterns among competitors
  • Highlights gaps in the market where new strategies could be effective
  • Provides insights into the barriers to entry and mobility within the industry

7. Business model canvas

The business model canvas is a visual tool that outlines the key components of a business model, such as value propositions, customer segments, revenue streams, and cost structures. By analyzing competitors using the Business Model Canvas, you can gain a deeper understanding of how they create, deliver, and capture value. This competitor analysis framework allows you to compare your business model with those of your competitors, identifying areas where you can innovate or improve to gain a competitive edge.

Business model canvas for Competitor Analysis Framework
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Business Model Canvas

How it helps:

  • Provides a comprehensive view of competitors' business models
  • Identifies strengths and weaknesses in competitors' value propositions
  • Helps discover opportunities for differentiation and innovation

8. Blue Ocean Strategy

Blue Ocean Strategy encourages businesses to find untapped market spaces (blue oceans) rather than competing in overcrowded markets (red oceans). By analyzing competitors within the red ocean and identifying opportunities for differentiation, you can carve out a unique market position.

Blue Ocean Strategy Template for Competitor Analysis Framework
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Blue Ocean Strategy Template

How it helps:

  • Encourages finding new market spaces with less competition
  • Identifies opportunities for differentiation and innovation
  • Helps avoid head-to-head competition in overcrowded markets

How to Use a Competitor Analysis Framework

Using a competitor analysis framework can help you systematically evaluate your competitors and gain valuable insights to improve your own strategy. Here’s a simple step-by-step guide on how to use these competitor analysis frameworks effectively:

1. Identify your key competitors

Start by identifying who your main competitors are. Look for businesses that offer similar products or services, target the same audience, or operate in the same market. This could include both direct competitors (those who offer the same solutions) and indirect competitors (those who fulfill the same customer needs differently). Learn how to do a competitor analysis with our comprehensive guide.

Competitor Analysis Template for Competitor Analysis Framework
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Competitor Analysis Template

2. Choose the right framework

Depending on what you want to learn, select the most appropriate competitor analysis framework. For example, if you want a broad understanding of your competitors' strengths and weaknesses, a SWOT analysis might be useful. If you’re looking to understand the competitive forces in your industry, Porter’s Five Forces can provide that perspective.

3. Gather data

Collect relevant information about your competitors. This could include their pricing, marketing strategies, customer reviews, product features, financial performance, and more. Use various sources like websites, social media, industry reports, and customer feedback. The more data you gather, the more accurate your analysis will be.

4. Analyze the data

Once you’ve gathered enough information, apply your chosen framework to analyze the data. For example, in a SWOT analysis, categorize the data into strengths, weaknesses, opportunities, and threats. For Porter’s Five Forces, evaluate how each force impacts your industry and competitors. Take your time to carefully assess the data and identify patterns or trends.

5. ompare with your business

After analyzing your competitors, compare the findings with your own business. Look at where your competitors excel and where you might have an advantage. Identify areas where you can improve or differentiate your offerings. This comparison will help you see where you stand in the market and what strategies you need to refine.

6. Develop actionable strategies

Based on your analysis, create actionable strategies to enhance your competitive position. This could involve improving your product features, adjusting your pricing, exploring new markets, or refining your marketing efforts. Make sure your strategies are specific, measurable, and aligned with your overall business goals.

7. Monitor and update regularly

Competitor analysis isn’t a one-time task. The market and your competitors are always evolving, so it’s important to regularly update your analysis. Continuously monitor your competitors' actions and adjust your strategies as needed to stay competitive.

Benefits of Using a Competitor Analysis Framework

Using a competitor analysis framework offers several key benefits that can help your business succeed. Here’s how these frameworks can make a difference:

1. Identify strengths and weaknesses

A competitor analysis framework helps you clearly identify what your competitors are good at and where they fall short. By understanding their strengths, you can learn from their successes, and by recognizing their weaknesses, you can find opportunities to improve and differentiate your own business.

2. Spot market opportunities

By analyzing competitors, you can uncover gaps in the market that aren’t being addressed. These gaps present opportunities for your business to innovate and offer something unique. Whether it’s a new product, service, or pricing strategy, spotting these opportunities can give you a competitive edge.

3. Refine your strategy

Understanding how your competitors operate allows you to refine your own business strategy. You can adjust your approach based on what’s working well for your competitors and what isn’t. This helps you make informed decisions that enhance your competitive position and align with market demands.

Competitor analysis frameworks help you stay on top of industry trends by showing you what strategies others are using. By keeping an eye on your competitors, you can anticipate shifts in the market and adapt quickly. This proactive approach ensures that your business remains relevant and competitive.

5. Reduce risks

Knowing your competitors’ strategies and actions allows you to anticipate potential threats and reduce risks. For example, if you see a competitor entering a new market or launching a new product, you can prepare your business to respond effectively. This foresight minimizes surprises and helps you stay resilient.

6. Improve decision-making

A well-structured competitor analysis provides valuable insights that improve your decision-making process. With clear data and analysis, you can make better-informed choices about product development, marketing, pricing, and more. This leads to more effective strategies and better business outcomes.

7. Enhance customer satisfaction

By understanding how competitors serve their customers, you can identify ways to enhance your own customer experience. Whether it’s by offering better features, faster service, or more personalized interactions, improving your customer satisfaction can set you apart from the competition.

Using Creately to Streamline Your Competitor Analysis

Creately offers a range of features that can make competitor analysis easier and more effective. Here’s how you can use Creately to streamline your analysis:

Visual diagrams and charts

Creately offers standard shape libraries to create various types of visual diagrams and charts. You can use these to map out competitor strategies, visualize market positions, and compare key metrics. Competitor analysis frameworks like SWOT analyses, competitor profiles, and positioning maps help you see data clearly and make better decisions.

Templates for competitor analysis

Creately provides pre-designed templates for different types of competitor analysis frameworks. These templates can save you time and ensure that you cover all important aspects of your analysis. Whether you need a SWOT template, a Competitor Profile Matrix, or a Perceptual Map, Creately has templates to get you started quickly.

Collaboration tools

Competitor analysis often involves input from multiple team members. Creately’s collaboration features allow you to work together in real-time. You can share your diagrams with colleagues, gather their feedback, and make updates instantly. This collaborative approach helps ensure that your analysis is thorough and includes diverse perspectives.

Data integration and embedding

You can integrate data directly into Creately diagrams. For example, you can embed charts, files, and tables from other tools or input data manually to update your competitor analysis. This ensures that your visualizations are up-to-date with the latest information.

Easy sharing and exporting

Once your competitor analysis is complete, Creately makes it easy to share your findings. You can export your diagrams in various formats (like PDF or PNG) or share them directly via links. This feature helps you present your analysis in meetings or reports without hassle.

Organized workspace

Creately provides a workspace where you can organize all your competitor analysis diagrams and related documents. Moreover you can store all relevant information and data using integrated notes and data fields per shape in one place. This centralized location helps you keep track of different analyses and ensures that all your data is accessible when needed.

Wrapping up

Competitor analysis is key to a strong business strategy. By evaluating your competitors, you can understand their strengths and weaknesses, find opportunities for improvement, and refine your own approach.

Using competitor analysis frameworks like SWOT Analysis or Porter’s Five Forces helps you gain clear insights into the competitive landscape. Regularly updating your analysis keeps you agile and ready to adapt to market changes.

Stay proactive, and use what you learn to make smarter decisions and improve your competitive edge.

FAQs About Competitor Analysis Framework

How do I choose the right competitor analysis framework?

Choose a framework based on your specific objectives and the type of information you need. For instance, SWOT Analysis is useful for a broad overview, while Porter’s Five Forces helps in understanding industry dynamics. Select the framework that best aligns with your analysis goals.

What information should I gather for competitor analysis?

Collect information on competitors’ products or services, pricing strategies, marketing tactics, market share, strengths and weaknesses, customer feedback, and overall business strategies. This helps in creating a comprehensive analysis.

How often should I conduct competitor analysis?

Competitor analysis should be conducted regularly to stay updated on market changes and competitors' strategies. The frequency depends on your industry and market dynamics, but periodic reviews (e.g., quarterly or annually) are generally recommended.

What are the common mistakes in competitor analysis?

  • Focusing only on direct competitors: Ignoring indirect competitors who also meet customer needs.
  • Neglecting regular updates: Failing to update analysis can lead to outdated insights.
  • Overloading with data: Collecting too much data without focusing on key metrics.
  • Ignoring qualitative factors: Overlooking aspects like customer loyalty and brand perception.
  • Underestimating new competitors: Neglecting startups or smaller players that can disrupt the market.
  • Isolating the analysis: Not involving various departments can limit insights.

What are some key metrics to focus on during competitor analysis?

Key metrics include market share, revenue, pricing strategies, customer reviews, product features, marketing tactics, and sales performance. Focusing on these metrics helps in understanding competitors' strengths and weaknesses.

What role does customer feedback play in competitor analysis?

Customer feedback helps you understand how competitors are perceived by their customers, what they do well, and where they fall short. Reviews, ratings, and customer testimonials can reveal insights into competitors' strengths and weaknesses.

Author

Amanda Athuraliya
Amanda Athuraliya Communications Specialist

Amanda Athuraliya is the communication specialist/content writer at Creately, online diagramming and collaboration tool. She is an avid reader, a budding writer and a passionate researcher who loves to write about all kinds of topics.

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